🔐 Introduction
Manis33 values the privacy of every user on our platform. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information when you use manis33.fun and all related services.
This document is written in clear, plain language because we believe every user has the right to know what happens with their data — not just read through tedious legal text. By accessing or using the manis33 platform, you agree to the terms set out in this Privacy Policy.
Why You Can Trust manis33
Every layer of our data protection is designed to keep your information secure and under control at all times.
1 Data We Collect
Manis33 collects several types of personal information from users to ensure the platform operates safely and efficiently. The following are the data categories we collect:
Registration & Identity Information
When you register a new account at manis33, we require basic information such as your full name (as shown on your ID), active mobile number, email address, and date of birth. This information is needed to create a valid account and verify that you meet our platform's minimum age requirement.
KYC Verification Information
As part of the Know Your Customer (KYC) process, we collect copies of identity documents such as your MyKad or passport, an identity verification selfie, and in some cases, proof of residential address. This data is required for regulatory compliance and to protect your account from misuse.
Financial Information
To facilitate deposits and withdrawals, we store your bank account or digital wallet details including bank name, account number, and account holder name. Credit or debit card numbers are not stored on our servers — all transactions are processed through accredited payment providers compliant with PCI-DSS standards.
Usage & Technical Data
We also automatically collect technical data when you use the platform, including:
- IP address and general location information (city/state level)
- Device type, operating system, and browser version
- Pages visited, session duration, and general usage patterns
- Game activity and transaction logs for security and audit purposes
| Data Type | Collection Purpose | Retention Period |
|---|---|---|
| Identity & KYC | Account verification, fraud prevention | Throughout active account + 5 years |
| Financial Information | Deposit & withdrawal processing | Throughout active account + 7 years |
| Technical Data | Security, platform improvement | 90 rolling days |
| Activity Log | Audits, dispute resolution | 2 years from the date of activity |
| Communication Data | Customer support, service records | 3 years from the date of interaction |
2 How We Use Your Data
Every piece of data we collect has a clear and legitimate purpose. manis33 uses your personal information for the following purposes:
Account & Platform Operations
Your basic data is used to create and manage your account, process logins, verify your identity during critical transactions, and grant access to the games and services you choose. Without this data, we cannot deliver our services to you securely.
Financial Transaction Processing
Your banking and payment information is used solely to process your deposits and credit withdrawals directly to your bank account or digital wallet. manis33 ensures every financial transaction is processed quickly — withdrawals in under 15 minutes for fully KYC-verified accounts.
Security & Fraud Prevention
Technical data and activity logs are automatically analysed using anomaly detection systems to identify any suspicious activity, unauthorised login attempts, or signs of fraud. This is to protect your account, not to restrict legitimate use.
Service Communications
We use your email and phone number to send important account notifications such as transaction confirmations, security alerts, and policy updates. You cannot opt out of security-related communications, but you can manage your marketing notification preferences from your account settings.
Platform Improvement
Anonymous usage data (which cannot be individually identified) is used to understand platform usage patterns, identify areas for improvement, and develop more useful new features. This helps us deliver a better gaming experience over time.
3 Information Sharing
Manis33 holds a firm principle: your personal data is not sold, not rented, and not shared for commercial purposes with third parties. However, there are limited situations where we may need to share certain information:
Third-Party Service Providers
We work with trusted service providers including payment processing providers (for deposits and withdrawals), cloud infrastructure providers (for secure data storage), and identity verification service providers (for the KYC process). All providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined in those agreements.
Legal Requirements
Manis33 may disclose user information to relevant authorities when required to do so by law, court order, or a legitimate regulatory body. In such situations, we will endeavour to notify you in advance where legally permitted.
Security Protection
If a serious threat to platform security or other users arises, we may need to share certain information with relevant parties to address that threat. This action is always taken as a last resort and under senior management oversight.
4 Security & Encryption
Protecting your data is a responsibility we take seriously. manis33 continuously invests in enterprise-grade security infrastructure to ensure your information remains protected at all times.
Data Encryption
All communications between your device and manis33 servers are secured with TLS 1.3 protocol using AES-256-bit encryption — the same standard used by leading financial institutions and government services worldwide. Data stored on our servers is also encrypted using robust static encryption methods.
Two-Factor Authentication (2FA)
Manis33 supports two-factor authentication for an additional layer of protection on your account. By enabling 2FA, every login attempt from a new device will require verification via an OTP code sent to your registered phone number.
24/7 Security Monitoring
Our cybersecurity team monitors the platform continuously 24 hours a day, 7 days a week to detect and respond to any security threats immediately. Our automated anomaly detection system is capable of identifying suspicious activity patterns in real time.
5 Cookies & Tracking Technologies
Manis33 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:
Essential Cookies
These cookies are required for core platform functions such as maintaining your login session, remembering your language preference, and ensuring security features work correctly. You cannot disable these essential cookies as doing so will affect platform functionality.
Performance & Analytics Cookies
We use analytics cookies to understand how users interact with our platform — which pages are visited most often, how long users spend on each page, and where users exit the platform. This data is collected in aggregate, anonymized form and used solely for platform improvement.
Functional Cookies
These cookies allow the platform to remember your personal preferences and settings such as display theme, remembered betting amounts, and your game preferences. They help make your experience on manis33 more comfortable and personalized.
Managing Cookies
You can manage or block cookies through your web browser settings at any time. Please note that blocking certain types of cookies may affect some features on the manis33 platform. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
6 Your Rights as a User
As a manis33 platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. This request will be processed within 14 business days.
If any of your personal data is inaccurate or outdated, you have the right to request a correction promptly through your account settings or via customer support.
You may request the deletion of your personal data upon account closure, subject to applicable legal data retention obligations.
In certain circumstances, you have the right to request a restriction on the processing of your data, for example while a dispute regarding data accuracy is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if desired.
You have the right to object to the processing of your personal data for direct marketing or profiling purposes at any time.
To exercise any of the rights above, contact our customer support team via live chat or email at [email protected]. Please include your username and a brief description of your request.
7 Storage & Data Deletion
Manis33 adheres to responsible data retention principles. We do not retain your data longer than necessary for the purposes stated in this policy, or longer than required by law.
Data Storage Location
Your personal data is stored in data centres located in the Asian region, meeting high physical and digital security standards. In some operational circumstances, data may be processed at secondary data centres for backup and service continuity purposes. All storage locations comply with the security requirements set out in this policy.
Account Deletion Process
When you close your manis33 account, we will initiate a phased data deletion process:
- Active account data will be deactivated immediately.
- Personal data not subject to legal retention obligations will be deleted within 30 days.
- Financial and transaction data will be retained for the period required by relevant laws (typically 5–7 years) before being permanently deleted.
- Security logs will be retained for 2 years for audit and dispute resolution purposes.
8 Privacy Policy Changes
Manis33 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements.
When we make significant changes to this policy, you will be notified via:
- An email notice sent to your registered email address at least 7 days before changes take effect.
- A clear notice on the manis33 platform homepage throughout the notification period.
- Updating the "Last Updated" date at the top of this document.
Continued use of the manis33 platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account before the changes take effect.
❓ FAQ – Privacy Policy
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